DOT fines Brazil’s GOL airline largest penalty for violating airline consumer rules

By BA Staff The U.S. Department of Transportation (DOT) fined the Brazilian airline GOL $250,000 for violating a number of DOT’s rules protecting the rights of air travellers. This is the largest penalty assessed for violations of the rules adopted in April 2011. The airline was ordered to cease and desist from further violations of…

Marginal decrease in August US passenger traffic from a year earlier

By BA Staff The U.S. Department of Transportation’s Bureau of Transportation Statistics (BTS) reported that U.S. airlines carried 67.7 million systemwide (domestic and international) scheduled service passengers in August 2013, 0.1 per cent fewer than in August 2012. Domestic passengers decreased 0.9 percent to 58.1 million, and international passengers increased 5.5 per cent to 9.6…

Airline consumer complaints down from previous year

By BA Staff Airline consumer complaints filed with DOT’s Aviation Consumer Protection Division during the first nine months of this year were down 14.1 percent from the first nine months of 2012, according to the U.S. Department of Transportation’s Air Travel Consumer Report released. From January to September 2013, the Department received 10,439 consumer complaints,…

FAA issues final rule on pilot training

By BA Staff The United States Department of Transportation’s Federal Aviation Administration (FAA) issued a final rule on the training of commercial air carrier pilots.   The final rule stems in part from the crash of Colgan Air 3407 in February 2009 near Buffalo, NY, and addresses a Congressional mandate in the Airline Safety and Federal…

US airfares down 3.6% in second quarter 2013

By BA Staff The average domestic air fare decreased to $378 in the second quarter of 2013, down 3.6 percent from the average fare of $392 in the second quarter of 2012, measured in constant 2013 dollars, the U.S. Department of Transportation’s Bureau of Transportation Statistics (BTS) reported. Huntsville, Ala., had the highest average fare,…

New rules to make flying easier for passengers with disabilities

By BA Staff The U.S. Department of Transportation (DOT), to ensure equal access to air transportation for all travellers, is requiring airline websites and automated airport kiosks to be accessible to passengers with disabilities. In addition, DOT will allow airlines to choose between stowing wheelchairs in a cabin compartment on new aircraft or strapping them…

US August passenger airline employment down 2.2 percent

By BA Staff U.S. scheduled passenger airlines employed 380,328 workers in August 2013, down 2.2% from a year earlier, as per the U.S. Department of Transportation’s Bureau of Transportation Statistics (BTS) reports. August was the 12th consecutive month that full-time equivalent (FTE) employment for U.S. scheduled passenger carriers was below that of the same month…

United fined for lengthy tarmac delays in July 2012

By BA Staff The U. S. Department of Transportation (DOT) fined United Airlines $1.1 million for lengthy tarmac delays that took place at Chicago-O’Hare International Airport on July 13, 2012.  The airline was ordered to cease and desist from future violations of the tarmac-delay rule. This is the largest fine assessed for a tarmac-delay violation…